Who I am serving.
Every service starts from here.
Agent
Conversation is only the entrance. Understanding, choosing a service, calling capability, tracking it through, and producing a result — that is the work.
Who I am serving.
Every service starts from here.
What has already happened.
Shared across services, not siloed per app.
What you are doing right now.
Decides which interruption is justified.
What you like and avoid.
Makes the shortlist shorter from day one.
Which capabilities I can call.
Adding a service does not redesign the system.
How much I am allowed to do for you.
Knowing is not the same as being allowed.
You state a need
The agent identifies intent
It selects a service
It reads context and memory
It forms a plan
It calls tools
It executes and produces a result
You confirm
Done — and written back into memory
It may search, compare and remind. Buying, paying, sending externally and deleting data all require you.
"Knowing" is not the same as "being allowed to do it for you".
Reading permission and acting permission are separate. Knowing something is not being allowed to do it.